At PURILIFY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, purchase our products or contact us.
By using our website, you acknowledge that your information may be handled as described in this policy, subject to applicable laws and your rights.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
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Full name
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Phone number
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Email address
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Billing and delivery address
Order Information
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Products purchased
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Order number and transaction details
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Delivery and order status
Technical Information
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IP address and browser information
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Device type and operating system
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Pages visited and interactions with our website
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Cookies and similar technologies
We collect only the information reasonably necessary to operate our website, process orders and provide customer support.
2. How We Use Your Information
PURILIFY may use your information to:
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Process and confirm your orders.
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Arrange product delivery.
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Contact you regarding your purchases.
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Respond to customer enquiries and complaints.
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Provide order updates and customer support.
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Improve our website and shopping experience.
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Detect fraud, misuse and security issues.
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Comply with applicable legal requirements.
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Send promotional communications where permitted and, when required, with your consent.
You may opt out of promotional communications at any time.
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
PURILIFY does not intend to store full payment card details on its own systems unless explicitly disclosed and appropriately secured. Payment information is handled according to the applicable payment provider’s privacy and security practices.
For cash-on-delivery orders, relevant contact and delivery information may be shared with the courier or fulfilment provider to complete your delivery.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Keep shopping carts functioning.
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Remember selected preferences.
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Understand how visitors use our website.
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Improve website performance.
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Measure advertising and marketing effectiveness, where enabled.
You can manage cookies through your browser settings and any cookie preference tools provided on our website. Disabling certain cookies may affect website functionality.
5. Sharing Your Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
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Courier and delivery companies
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Payment service providers
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Website hosting and maintenance providers
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Website analytics and marketing services, where enabled
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Professional advisers or authorities where legally required
These parties should receive only the information necessary for their relevant services and obligations.
6. Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no website, online service or electronic transmission can be guaranteed to be completely secure. We encourage customers to use secure devices and protect their account credentials.
7. Data Retention
We retain personal information only for as long as reasonably necessary for order processing, customer support, business administration, legal compliance and dispute resolution.
Retention periods may vary depending on the type of information and applicable legal requirements.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
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Request access to your personal information.
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Ask us to correct inaccurate information.
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Request deletion of information where legally applicable.
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Withdraw consent where processing relies on consent.
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Opt out of promotional communications.
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Ask questions about how your information is handled.
To make a privacy-related request, please contact us using the details below. We may need to verify your identity before responding.
9. Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate under their own privacy policies, and PURILIFY is not responsible for their independent privacy practices.
We recommend reviewing the privacy policy of any third-party service you use.
10. Children’s Privacy
Our website is intended for customers who can legally make purchases under applicable law. We do not knowingly collect children’s personal information for marketing purposes.
If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, website features or legal obligations change.
Any revised version will be published on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or how PURILIFY handles your personal information, please contact us.
Brand: PURILIFY
Email: [email protected]
Phone / WhatsApp: +92 329 1737104
We will review privacy-related enquiries and respond as appropriate under applicable law.
